Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Big NGO (“we”, “our”, “the platform”) is operated by Namedays Technologies. This Privacy Policy explains how we collect, use, and protect information when you use the Big NGO platform at bigngo.com and associated subdomains.

2. Information We Collect

We collect information that you provide when you contact us, onboard your NGO, or use the platform. This may include your name, NGO name, email address, phone number, and operational data entered into the platform.

We do not collect payment card information. All payment processing is handled by third-party payment gateways (Razorpay, Cashfree, PhonePe) under their respective privacy policies.

3. How We Use Your Information

We use information to provide and improve the platform, to communicate with you about your account, and to offer support. We do not sell, rent, or share your data with third parties for marketing purposes.

4. Data Security

Each NGO's data is isolated from other NGOs on the platform. We use SSL/TLS encryption for all data in transit and follow industry best practices for data at rest. Access to data is restricted to authorised personnel only.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at info@bigngo.com or call +91 92969 09355.

6. Cookies

We use essential cookies to keep you logged in and to maintain your session. We do not use third-party advertising cookies.

7. Contact

For any privacy-related questions, contact us at info@bigngo.com.