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Big NGO Feature

Volunteer Management

Recruit, manage, deploy, and recognise the volunteers who power your NGO.

Volunteers are the heart of most NGOs — but managing them is often chaos. WhatsApp groups, handwritten logs, and word-of-mouth coordination. Big NGO's volunteer management module brings structure to your volunteer programme — a public registration page on your website, skills-based matching, event deployment, hours tracking, and certificate generation.

What's Included

Volunteer Registration

A public registration form on your website. Volunteers sign up with their skills, availability, and interests.

Skills Database

Tag volunteers by skills (teaching, medical, driving, translation) and location. Match the right volunteer to the right opportunity.

Event Deployment

Assign volunteers to specific events or programmes. They receive confirmation and reminders.

Hours Tracking

Log volunteer hours per assignment. Generate cumulative volunteer hours reports.

Certificate Generation

Issue digital volunteer certificates with the volunteer's name, hours, and period of service.

Volunteer Communication

Email and WhatsApp volunteers from within the platform — deployment notices, thank-you messages, updates.

Detailed Capabilities

  • Public volunteer registration form
  • Skills and interest tagging
  • Availability management
  • Event deployment assignment
  • Volunteer hours tracking
  • Cumulative hours reports
  • Digital certificate generation
  • Volunteer communication (email + WhatsApp)
  • Volunteer ID cards
  • Background check status tracking
  • Volunteer recognition programme
  • Annual volunteer report

Build your volunteer community

Recruit, deploy, and celebrate the volunteers who make your mission possible.